Customer Engagement

3 articles

A luxury retail environment where an AI hologram provides personalized customer service, blending technology with human-like interaction.

Luxury Brands Leverage AI for Enhanced Customer Engagement

At Tiendas Cuadra, a premium retail brand, a new virtual assistant built on Microsoft Copilot Studio now handles common customer inquiries.

Luca Bianchi·May 2, 2026

A luxury boutique setting where a sales associate uses a futuristic AI interface to offer personalized service to a client, blending high-tech with traditional elegance.

Brands

The AI Shift: How Luxury Brands Are Utilizing Artificial Intelligence

Luxury brands are embracing artificial intelligence to augment traditional clienteling, integrating data-driven systems for enhanced personalization. This strategic shift aims to boost sales and deepen customer engagement across all channels.

Oliver Dane·March 30, 2026

Australian fashion models interacting with holographic virtual try-on technology and AI-powered personalized shopping experiences in a modern, high-tech showroom, symbolizing industry innovation.

Brands

Australian Fashion Brands Leverage AI for Sales and Engagement

Brands in the Australian fashion market are investing in AI-driven personalization and virtual try-ons as the sector is projected to grow to USD 55.2 Billion by 2034.

Luca Bianchi·March 30, 2026